Terms Of Reservation

Please read carefully and agree with the following terms before making your reservations, as it explains how reservations are handled when received and confirmed as well as the conditions of refund in case of cancellation.

Explanation of these terms helps you to understand that these policies are made in order to be fair to all participants.

If you have any questions prior to making reservations, Please Contact Us.

Airport Transfer Payment Terms

We require a 25% deposit to confirm all Airport transfer reservations. We currently accept all major Credit Cards through PayPal. Once your Credit Card is processed, we will send a confirmation voucher by email stating the flight information, number of passengers, destination, deposit amount, balance due, details of the service required, our emergency contact numbers as well as instructions for meeting the driver. The balance will become due on arrival at your destination.

Excursion Payment Terms

We require a 25% deposit to confirm your reservation for excursions. We currently accept all major Credit Cards through PayPal. Once your Credit Card is processed, we will send a confirmation voucher by email stating the excursion confirmed, number of persons, name of Cruise Ship or resort, deposit amount, balance due, details of excursion, tips for excursion, our emergency contact numbers as well as instructions for meeting the driver. The balance will become due at the start of your excursion.

Your Obligations

Karandas Tours Ltd. will not assume responsibility for incorrect email addresses, dates, times, flight details or any other information provided to us by (you) the Purchaser. You are responsible for advising any flight schedule or other changes done to your itinerary after your confirmation. Karandas Tours Ltd. will not be held responsible for injuries, death or loss of personal effects while on the tours or excursions.

You will receive an email confirmation within 24 hours (unless noted otherwise).

Reservation Refund

Deposits are fully refundable for cancellations given three (3) days or more before arrival or excursion date, or if your ship cannot dock due to inclement weather. However, for airport transfers full refund is given ONLY if there are flight cancellation(s) and client(s) notify us a minimum of four (4) hours before flight arrival. Deposits on our chauffeur services are non-refundable for cancellations less than 48 hours before arrival.

For persons staying at Resorts or villas and doing excursions we require a 48 hours notice of your excursion cancellation, this must be submitted in writing by replying to the e-mail confirmation sent to purchaser(s) e-mail address. When you cancel your excursion our first option is to try and reschedule you for another date.

Deposits are kept on credit up to one year and may be used for a future reservation.

Deposits are refundable under the following conditions:

1. Cruise Ship cannot come into the Ports of Ocho Rios, Falmouth or Montego Bay due to inclement weather
2. The operator cancels the Excursion or if the Excursion cannot take place due to inclement weather.
3. For excursions at Dolphin Cove and Yaaman Adventure park, your deposit is fully refunded if cancelled at least 5 days before the tour. If cancellation is 24 hours or less, the deposit is non-refundable however, you may reschedule for the next available date